Information Technology graduate from Tribhuvan University with professional experience in Accounting ERP support, Academic ERP systems, application troubleshooting, and client assistance. Skilled in supporting software users, validating transactions, maintaining accurate records, and escalating technical issues. Familiar with SQL databases, web technologies, networking fundamentals, and cloud computing concepts. Seeking opportunities in IT Support, Service Desk, ERP/Application Support, or Junior IT Operations.

1. Support Executive – Accounting ERP Support

   Dynamic Technosoft Pvt. Ltd. – Birgunj, Nepal 01 October 2025 – 21 October 2026
   • Provided day-to-day support to clients using accounting ERP software.
   • Assisted users with invoices, receipts, payment entries, and ledger records.
   • Helped troubleshoot routine application issues and explained software workflows to clients.
   • Checked transaction entries and supported data accuracy and validation.
   • Escalated complex technical issues to the relevant technical team.
   • Maintained clear communication with clients and supported efficient ERP operations.

2. Intern – Accounting ERP Support

   Dynamic Technosoft Pvt. Ltd. – Birgunj, Nepal 01 June 2025 – 30 September 2025
   • Learned accounting ERP workflows, including master data setup, transaction processing, and report generation.
   • Assisted with client queries under supervision.
   • Supported data entry, transaction verification, and data validation.
   • Gained practical experience in accounting software operations and user support.

3. Intern – Academic ERP Support

   Dynamic Technosoft Pvt. Ltd. – Birgunj, Nepal 01 March 2025 – 30 June 2025
   • Assisted with school management ERP functions and routine application workflows.
   • Worked with student information, attendance, fee billing, and academic records.
   • Supported data entry, record verification, and basic user guidance.
   • Developed an understanding of academic administration systems and ERP data management.

4. Figma Web Design (AI-Assisted)

   Dynamic Technosoft Pvt. Ltd. – Birgunj, Nepal 01 December 2024 – 31 March 2025
   • Created and refined website interface concepts and page layouts using Figma.
   • Assisted with UI design, visual structure, and page layout improvements.
   • Used AI-assisted tools to support design ideation and workflow efficiency.
   • Developed foundational skills in web design, interface consistency, and user experience.

5. Part-Time Supervisor

   KAPS Construction – Birgunj, Nepal 01 September 2021 – 31 May 2024
   • Coordinated daily work activities and delegated tasks to team members.
   • Monitored staff productivity and supported timely completion of assigned work.
   • Maintained attendance, timekeeping, and personnel records.
   • Coordinated communication between workers and management.
   • Developed practical skills in teamwork, leadership, task coordination, and documentation.

1. Bachelor of Information Technology (BIT)

   Tribhuvan University – Institute of Science and Technology Thakur Ram Multiple Campus, Birgunj, Nepal 07 May 2022 – 07 August 2026

   CGPA: 3.16 / 4.00

   Major subjects: Information Technology, C Programming, Object-Oriented Programming, Data Structures and Algorithms, Database Management Systems, Web Technology I and II, Software Engineering, Computer Networks and Data Communication, Operating Systems, Computer Graphics, Artificial Intelligence, Information Security, Network and System Administration, Cloud Computing, Advanced Java Programming, Software Project Management, E-Commerce, and IT Project Work.

2. +2 Science

   Om National Academy – Birgunj, Nepal 04 March 2019 – 01 April 2021

   GPA: 3.30

   Main subjects: English, Physics, Chemistry, Mathematics, and Computer Science.

3. Secondary Education Examination (SEE), Grade 10

   Shree Siddharth Secondary School – Birgunj, Nepal 09 May 2007 – 04 July 2018

   GPA: 2.75

1. AWS Educate – Introduction to Cloud 101

   Amazon Web Services (AWS) | 01 July 2025

   Completed AWS Educate Introduction to Cloud 101 training, gaining foundational knowledge of cloud computing concepts, AWS cloud services, cloud infrastructure, scalability, flexibility, and cost efficiency.

   Mode of learning: Online

   View AWS Credential

2. Introduction to Cybersecurity

   Cisco Networking Academy | 25 October 2026

   Completed Cisco's Introduction to Cybersecurity course, covering cybersecurity principles, global cyber threats, industry impacts, common vulnerabilities, threat detection, and defense strategies.

   Mode of learning: Online

   View Cisco Credential

3. AWS Educate – Getting Started with Storage

   Amazon Web Services (AWS) | 25 October 2026

   Completed AWS Educate Getting Started with Storage training, covering cloud storage concepts, AWS storage solutions, data storage, and secure, scalable, reliable data management.

   Mode of learning: Online

   View AWS Credential

4. AWS Educate – Machine Learning Foundations

   Amazon Web Services (AWS) | 24 October 2026

   Completed AWS Educate Machine Learning Foundations training, gaining foundational knowledge of machine learning, artificial intelligence, cloud computing applications, data patterns, and predictive models.

   Mode of learning: Online

   View AWS Credential

5. IT Customer Support Basics

   Cisco Networking Academy | 25 October 2026

   Completed Cisco's IT Customer Support Basics course, covering help desk operations, IT customer service, remote troubleshooting, diagnosing common technical issues, communicating technical information, and user assistance.

   Mode of learning: Online

   View Cisco Credential

Results from a self-assessment based on the Digital Competence Framework 2.1.

• Information and Data Literacy: Advanced – Level 6/6
• Communication and Collaboration: Advanced – Level 6/6
• Digital Content Creation: Advanced – Level 6/6
• Safety: Advanced – Level 6/6
• Problem Solving: Advanced – Level 6/6

Assessment type: Self-assessment. These are not externally certified proficiency levels.

• Bhojpuri: Mother tongue
• Hindi
• Nepali
• English

• Driving Licence: Category A